All of our butter is hand crafted by my hubby (Mark) and me (Lea) therefore it will take us a day or sometimes longer to process your order. We promise, it is worth the wait!
We then select Priority Mail Shipping via USPS at the time of label purchase (2-3 day turnaround depending on your proximity to us).
We cannot control how long it takes USPS to deliver your package. Sometimes they have delays due to weather, staffing or other issues unknown to us. Occasionally they have damaged packages in transit as well. This is not our fault, but kindly send us an email with pictures so that we can file a complaint with USPS and reship your package.
We do our very best to get you your butters in timely fashion, but remember we are a very small business (one little family) with four small children and it takes time to for us to whip up the quality of butter you expect from us.
Any questions, feel free to email us at email@example.com